MyChart © Terms and Conditions Agreement

By agreeing to the following terms and conditions, I acknowledge that I am requesting access to portions of my health information and the ability to communicate with my Baylor College of Medicine health care team concerning my health information via the Internet using an electronic application called MyChart.

  • I understand that MyChart is intended as a secure online source of confidential medical information. I must have internet access and my computer’s internet browser must be compatible with the MyChart website.
  • I understand that the MyChart service is available only to patients under the active care of a Baylor College of Medicine physician and will be deactivated once I am no longer a patient. I agree to contact Baylor College of Medicine once my care at Baylor College of Medicine ceases.
  • I understand that MyChart is never to be used as a means of communication to Baylor College of Medicine health care providers for urgent or emergency matters. For all emergency matters that I believe might immediately affect my health or well-being, I will dial 911 without delay and/or go to the emergency department of a local hospital.
  • I understand that my Baylor College of Medicine health care team may send me messages via MyChart. These messages may contain information regarding my health and medical care. It is my responsibility to monitor these messages that are sent to my MyChart Inbox. I agree not to hold Baylor College of Medicine liable for any loss, injury or claims of any kind resulting from MyChart messages that I fail to read in a timely manner.
  • I have the option of entering a valid and functional email address that may be used to notify me of the presence of MyChart messages. If I opt to provide this email address for notification of the presence of MyChart messages, I will update my email address on MyChart when my email address changes.
  • I understand that the anticipated turnaround time for response to electronic messages is two business days.
  • I agree that it is my responsibility to select a confidential password, to maintain my password in a secure manner, and to change my password if I believe it may have been compromised in any way. If I share my MyChart ID and password with another person, that person may be able to view my health information, and information about someone who has authorized me as a MyChart proxy. I agree not to hold Baylor College of Medicine liable for any loss, injury or claims of any kind resulting from my disclosure of the confidential password or confidential information on MyChart.
  • I understand that MyChart contains selected, limited medical information from a patient’s medical record and that MyChart does not reflect the complete contents of the medical record. I also understand that I may request a paper copy or a summary of my medical record from the Baylor College of Medicine.
  • I understand that my activities within MyChart may be tracked by computer audit and that entries I make may become part of the electronic record.
  • I understand that access to MyChart is provided by Baylor College of Medicine as a convenience and that Baylor College of Medicine has the right to deactivate access to MyChart at any time for any reason or no reason without notice to me. I understand that use of MyChart is voluntary and I am not required to use MyChart or to authorize a MyChart proxy.

Disclaimer

  • I understand that MyChart may not be available to me all the time due to system failures, back-up procedures, maintenance, or other causes beyond the control of Baylor College of Medicine. Access is provided on an "as-is, as-available" basis and does not guarantee that I will be able to access MyChart at any particular time.
  • I UNDERSTAND THAT BAYLOR COLLEGE OF MEDICINE TAKES NO RESPONSIBILITY FOR AND DISCLAIM ANY AND ALL LIABILITY ARISING FROM ANY SOFTWARE INACCURACIES OR SOFTWARE DEFECTS, COMMUNICATION LINES, VIRTUAL PRIVATE NETWORK, THE INTERNET OR MY INTERNET SERVICE PROVIDER (ISP), ACCESS SYSTEM, COMPUTER HARDWARE OR SOFTWARE, OR ANY OTHER SERVICE OR DEVICE THAT I USE TO ACCESS MYCHART.
  • During times when MyChart is unavailable, other communication methods (e.g., telephone) should be used to access Baylor College of Medicine.